FAQ

Q: How to resolve the emergency stop triggered when the cobot is powered-up？

Check the control cabinet emergency stop, teaching pendant emergency stop, and external emergency stop.

Q: The teaching pendant screen does not touch correctly？

Enter the calibration interface to recalibrate the screen.

Q: How much space should be reserved for natural heat dissipation of the control cabinet？

The control cabinet should be placed on a flat surface. A gap of 50mm should be left on each side of the control cabinet to ensure smooth air circulation.

Q: What should I do if a robot encounters a singularity during JOG or runtime？

When the robot reaches or approaches the singularity, the planning motion based on Cartesian coordinates cannot be correctly inverted into joint motion of each axis, and motion planning cannot be carried out correctly. Joint point motion or movej motion instructions can be used.

Q: What are the communication methods between the robots and external devices？

Tcp/IP, Modbus/Tcp, Profinet, Ethernet/IP

Q: How to set the robot's installation direction?

Click the "Installation" display box. A pop-up box showing the robot installation direction and pose description will appear, as shown in Figure 1.

Click the "Modify" button to jump to the Installation Settings sub-page within the settings interface, as shown in Figure 2. Users can set the robot installation direction on this page.

Q: What is the brake test, and why does this pop-up appear?

Users need to perform brake tests periodically to prevent risks caused by brake failure. The system will remind users periodically to perform a brake test; the default factory setting is a reminder every 30 days.

When the time since the last brake test exceeds the set period, the system will pop up the following dialog box, prompting the user to perform a brake test. The brake test entry on the startup page will show a red dot to alert the user.

Q: Why can't the key on the upper right corner of the teach pendant switch between manual and automatic modes?

In the teach pendant: Click Settings -> Safety Settings -> Hardware

Click "Enable External IO for Mode Switching": Enabling this option allows mode switching via external IO; at this time, the mode switch function on the status bar is invalid.

(Switching requires removing enable and powering off; modifying safety settings requires entering a password to unlock.)

Q: Why does it alarm for collision as soon as I jog manually?

Check if the robot's load setting is correct and if the installation direction matches the actual situation.

Q: How to modify the collision level?

In the teach pendant: Click Settings ->Safety Settings -> Unlock -> Collision Settings

The Collision Settings area allows setting the collision detection level, reset mode, and response mode......

Q: What are the functions of the buttons on the end effector?

T button: This button has the function of hold-to-drag the robot arm.

S button: The S button has three functions: Add Variable, Add Motion Command, Add Variable and Motion Command......

Q: How to return to the packing posture?

Switch to the Move page in the teach pendant, click the "Move To" button at the bottom right, as shown in Figure 1.

Check the "Packing Posture" option, then hold the "Move To" button until the robot moves into position, as shown in Figure 2.